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Privacy Policy

The protection of your personal data and your privacy is important to us. For this reason, we inform you in the following about our handling of your personal data, in particular the type, scope and purpose of the processing of personal data as well as the data protection claims and rights to which you are entitled. When we speak of data or personal data in the following, we mean all information by which you can be directly or indirectly identified as a person.

1. WHO IS RESPONSIBLE FOR DATA PROCESSING?

Responsible for data processing:

SPRINGER Kommunal- und Umwelttechnik GmbH
Hans-Springer-Straße 2 Lainach 107
A-9833 Rangersdorf
Telephone: +43 4822 550 - 0
Fax: +43 4822 550 - 48
E-Mail: sku.vertrieb(at)springer.eu

2. FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS IS DATA PROCESSED?

We process your personal data in accordance with the provisions of the data protection law (in particular the General Data Protection Regulation (GDPR) and Data Protection Act (DSG) as amended).

2.1. CONTACT AND PRE-CONTRACTUAL MEASURES

We process your personal data when you contact us using the form on our website, via the Springer Ticketportal, by email or telephone for the purpose of answering your request and for technical administration.
For this purpose, the following personal data can be processed: First and last name, address, telephone number and e-mail address.
The processing is carried out on the basis of the implementation of pre-contractual measures in accordance with Art. 6 (1) (b) GDPR.

2.2. FULFILLMENT OF THE CONTRACT

We process your personal data to fulfil enquiries and orders and to process your orders. As part of the performance of the contract, your payment data may be passed on to the relevant payment service providers and banks.
For this purpose, the following personal data can be processed: Title, first and last name, address, e-mail address, telephone number, company name, payment details.
The legal basis for the processing is the performance of a contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR.

2.3. ACCOUNTING AND LOGISTICS

We process your personal data for the handling of our internal accounting and the necessary logistics. In this context, your data may be passed on to the relevant accountants and tax consultants.
For this purpose, the following personal data can be processed: Title, first and last name, contact information, function, power of representation and business cases processed.
The legal basis for the compliance with a legal obligation pursuant to Art. 6 (1) (f) GDPR in conjunction with articles 132 Austrian Federal Fiscal Code (BAO) and 212 Austrian Commercial Code (UGB).

2.4. CUSTOMER SURVEY

We process your personal data as part of customer satisfaction surveys to determine the quality of our products and services.
For this purpose, the following personal data can be processed: Title, first and last name, address and e-mail address.
The legal basis for the processing is the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
As personal data is processed for customer surveys, you have the right to object at any time pursuant to Art. 21 (2) GDPR (see point 5.4. second paragraph).

2.5. JOB APPLICATIONS

We process your personal data to check the applications we receive. This includes the processing of the specific application as well as the inclusion in our evidence list in order to be able to inform you if a position suitable for your application becomes available.
For this purpose, the following personal data can be processed: Title, first and last name, address, e-mail address, telephone number, date of birth, CV incl. submitted documents (certificates etc.).
The legal basis for the processing is the fulfilment of a contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR or the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
If the processing is based on the safeguarding of our legitimate interest, you have the right to object at any time pursuant to Art. 21 (1) GDPR (see point 5.4. first paragraph).

2.6. SALESVIEWER

We use the web analytics system SalesViewer on our website to increase our leads and analyse the businesses that visit our website.
The web analytics system uses a javascript-based tracking code to collect company-related data (e.g. name, origin and industry of the visiting company). The online identifier of the website visitor is encrypted via a non-reversible one-way function (so-called hashing) and pseudonymised after a pre-selection via which private accesses are filtered out. Visitors to the website can therefore not be identified personally.
By using the opt-out cookie, you will no longer be tracked by the web analytics system in the respective browser. The opt-out can be set at the following URL: https://www.salesviewer.com/opt-out.
If personal data are processed, the legal basis for the processing is the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. In this case, you have the right to object at any time pursuant to Art. 21 (1) GDPR (see point 5.4. first paragraph).

3. WHO RECEIVES YOUR DATA?

3.1. 
Within SPRINGER Kommunal- und Umwelttechnik GmbH, only those departments or employees will receive your data that require it for processing for the corresponding purposes. As a matter of principle, your personal data will not be passed on to third parties or other data controllers.

3.2. 
Processors commissioned by us (IT service providers and print service providers) receive your data insofar as they require the data to fulfil their respective tasks. All processors have been carefully selected and take appropriate technical and organisational measures to ensure that your data is processed in accordance with data protection obligations and that your rights are protected. In particular, the processors are not permitted to use your personal data for their own purposes.

4. HOW LONG WILL YOUR DATA BE STORED?

We process your personal data for as long as it is necessary to achieve the respective purposes. In addition, the personal data required for this will be stored until the expiry of the tax retention period in accordance with Article 132, paragraph 1 of BAO and the commercial law retention period in accordance with Article 212 of UGB for seven years in each case.
Personal data necessary for the establishment, exercise or defence of legal claims are stored for a maximum of 3 to 30 years.
Personal data in log files are stored for 30 days on the basis of safeguarding our legitimate interests in prevention of threats to our website. 

5. WHAT RIGHTS DO YOU HAVE WITH REGARD TO YOUR DATA?

5.1. RIGHT TO ACCESS
Within the scope of the applicable legal provisions, you have the right to request confirmation at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to receive information about this personal data free of charge (e.g. purposes of the processing, categories of personal data concerned and recipients).

5.2. RIGHT TO RECTIFICATION
You have the right to request us to correct your incorrect personal data without delay.

5.3. RIGHT TO DELETION
You have the right to have your personal data deleted immediately under certain circumstances. Such right to erasure exists, for example, if (i) your data is no longer necessary for the purposes for which it was collected or otherwise processed, (ii) your personal data has been unlawfully processed, (iii) the data processing is based on your consent and you withdraw your consent or (iv) you object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for processing your personal data. You also have a right of erasure if you object to processing for the purpose of direct marketing.
You do not have the right to erasure if one of the exceptions in Art. 17 (3) GDPR applies. This is the case, for example, if the processing is necessary to fulfil a legal obligation under EU or Austrian law (e.g. statutory duty to preserve records) or to establish, exercise or defend legal claims.

5.4. RIGHT TO OBJECT TO DATA PROCESSING
If the data processing is necessary for the purposes of our legitimate interests, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process such personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data for the purpose of such advertising.

5.5. RIGHT TO REVOKE CONSENT
If the data processing is based on your consent pursuant to Art. 6 (1) (a) GDPR, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

5.6. RIGHT TO DATA PORTABILITY
You have the right to receive your personal data, which we process automatically on the basis of your consent or in fulfilment of a contract, to you or to a third-party in a common, machine-readable format. If you request the direct transfer of data to another data controller, this will only be done to the extent technically feasible.

5.7. RIGHT TO RESTRICT PROCESSING
You have the right to request the restriction of the processing of your personal data. The right to restrict processing exists in the following cases:
If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 paragraph 1 GDPR, your as well as our interests must be weighed. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or to establish, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

5.8. RIGHT OF APPEAL TO THE COMPETENT SUPERVISORY AUTHORITY
If you believe that the processing of your personal data violates data protection law or that your data protection rights have otherwise been breached in any other way, you may lodge a complaint with the supervisory authority. In Austria, this is the Austrian Data Protection Authority (DSB).

You can reach the DSB as follows:
Barichgasse 40-42
1030 Vienna, Austria
Phone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

COOKIE POLICY

Our website uses cookies. Cookies are small text files that are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted once your visit ends. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies perform various functions. Numerous cookies are technically necessary because certain website functions would not work without them. Other cookies are used to evaluate user behaviour or to display advertising.

If cookies are used and these do not guarantee basic functionalities of our website or the optimised presentation of our offer, the data processing is based on your consent.

Within the framework of a consent management ("cookie banner"), we offer you the possibility to decide yourself about the setting of cookies on our website. You can revoke your consent at any time by calling up the cookie banner.

Necessary cookies
Technically necessary cookies are used on our website to ensure basic website functions. You can disable the use of cookies in your browser. Deactivating cookies may, however, restrict the functionality of our website.

YouTube
There are thumbnails on the website that link the visitor to the external video source YouTube after clicking on them. The operator of YouTube is Google Inc. with its registered office at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Click on the respective thumbnail to open a new tab on a YouTube page. By clicking, you will leave our website. We therefore have no influence on any data processing and transmission carried out by YouTube. Further information on the processing of your personal data by YouTube can be found here: https://policies.google.com/privacy?gl=DE&hl=en

Facebook
There are thumbnails with the Facebook logo on the website, which link the visitor to the external Facebook website after clicking on them. The operator of Facebook is Meta Platforms, Inc, Willow Road 1601 94025 Menlo Park, CA.
Click on the respective thumbnail to open a new tab on a Facebook page. By clicking, you will leave our website. We therefore have no influence on any data processing and transmission carried out by Facebook. Further information on the processing of your personal data by YouTube can be found here: https://www.facebook.com/privacy/policy/.